WARRANTY, SHIPPING AND RETURNS
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Our Henriksen Amplifiers’ Warranty
- 2 Year factory warranty on parts and labor.
- 3 day factory service on warranty returns.
- User Serviceable. This amp is designed for repair by anyone who has a screwdriver. The electronics are all contained in an easily removable chassis held in place by 8 screws. In less than 5 minutes you can swap out the chassis or the speaker with a factory replacement in the event of failure.
- Satisfaction Guaranty on purchase. You have 7 days to play with the amp and if you are not completely satisfied, it may be returned for a refund. Purchaser is responsible for shipping both ways.
Our products have a 7 day trial/return policy. The purchaser can ship the product back to us within seven days of receipt and get a full refund, minus the shipping charges. The product must be received in the same new condition and packaging that it was shipped or charges may apply. The puchaser is responsible for all shipping costs in both directions.
Most items are available to ship within 24 hours of ordering. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
To register you Henriksen product, please email a copy of your receipt and your serial number.